Copenhagen Manual
A guide on how and why your country can benefit from measuring public sector innovation.
Welcome to the Copenhagen Manual – a guide on why and how your country can benefit from measuring public sector innovation.
You can read the entire Copenhagen Manual online here.
Table of contents:
3.1 Use a designated yardstick to measure public sector innovation
3.2 Public sector innovation and business sector innovation operate with different logics
3.3 Measuring business sector innovation – The Oslo Manual
3.4 Definition of public sector innovation and business sector innovation
3.5 What is the unit of measurement?
3.6 How to ask questions? An object-based approach to innovation
Appendix 1: Preparation checklist
Appendix 2: Innovation Barometer questionnaire
Appendix 3: Email invitation to respondents who are asked to answer the questionaire
Appendix 4: Bibliography
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Download now (PDF)What is the Copenhagen Manual?
The Copenhagen Manual is a helping hand for those who are in a position to further data-informed strategies for public sector development or have been given the responsibility for preparing, analysing or communicating a survey on public sector innovation.
Like other instruction manuals, the Copenhagen Manual offers examples of use, handy tips and general warnings. The manual discusses setting strategic goals, communication, reaching respondents, adapting the questionnaire and defining public sector innovation.